With over 25 years' experience building and leading sales enablement teams, Carol Johnson has an in-depth understanding of sales skills, methodologies, playbooks and processes. Carol has led large-scale transformations for B2B sales organizations in the technology and insurance sectors in the APAC Region and North America.
Carol has extensive experience designing and delivering high-impact engaging training and ongoing reinforcement that delivers behavioural change and results. With recent success in Sales and Sales Enablement at Salesforce, Carol has the front-line experience to gain credibility and trust with her learners. Delivering training regionally and globally for large technology companies, including Salesforce, Cisco, Microsoft and Oracle, Carol understands the importance of tailoring programs to meet the needs of diverse learners and sales motions.
With deep domain expertise in sales process optimisation, account, territory and partner management and B2B opportunity management, Carol delivers the processes, tools and skills to increase pipeline, average order size, close ratios, and decrease sales cycle time.